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  • 9390 Research Blvd. Suite 305 Austin, TX 78759 Tel (512) 870-7607 Jana.Merchant@ccm.com
Your Local CrossCountry Mortgage Loan Officer

Jana Merchant

  • Sr. Loan Officer
  • Austin, TX Mortgage Loan Officer
  • NMLS #299713

Your biggest decision is my biggest passion

My name is Jana, your dedicated loan officer at the Austin, TX branch of America’s #1 Retail Mortgage Lender. No matter if this is your first mortgage or ninth, you are my priority. I start by listening to your goals and showing you how we can achieve them. We’ll discuss the steps between applying for financing and closing your loan. I’ll provide updates on your loan status, and we’ll walk together every step of the way. 

Whether you plan to buy, refinance, or renovate, I offer a variety of loan programs to achieve your goals. From conventional and jumbo to FHA and VA, we’ll discuss specifics and personalize the mortgage experience to fit your plans. 

Beyond mortgages, I specialize in helping individuals and families build strong financial foundations. Through one-on-one consultations and strategic financial planning, I’ll equip you with the knowledge and resources to make informed decisions about saving and investing—empowering you to achieve lasting financial security. 

Life Long Lending Solutions 

How much will my mortgage payment be?  

This calculator is being provided for educational purposes only. The results are estimates based on information you provided and may not reflect CrossCountry Mortgage, LLC product terms. The information cannot be used by CrossCountry Mortgage, LLC to determine a customer’s eligibility for a specific product or service.

Frequently asked questions

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